Serving Monterey Bay, Watsonville, Carmel, Hollister, Seaside and surrounding areas.
If you've experienced water damage in your home or business, our expert team is here to help. We offer reliable, fast, and effective water damage cleanup services throughout California's Monterey Bay Area to restore your property to its original state.
A few quick details. No obligation.
Need help immediately? Call 831-216-8283
Remedy Restoration provides 24/7 water damage restoration across a 40-mile radius of Watsonville, covering 16 cities in Santa Cruz, Monterey and San Benito counties. The Pajaro Valley’s flood history and the Monterey Peninsula’s marine layer create two distinct drying problems: storm and river flooding inland of Watsonville, and slow secondary moisture damage on the coast, where ambient humidity keeps materials from releasing water. We categorize every loss by water type before drying begins, because clean supply-line water, gray water and flood water carry different contamination handling and different disposal obligations.
Most Monterey Bay Area water losses fall into four patterns.
Supply-line and water-heater failures. Common in older housing stock, these flood a single level quickly but stay clean-water category one if they are caught early.
Storm and river flooding. The March 2023 Pajaro levee breach made this unforgettable for anyone living near the river. Floodwater is category three from the moment it enters a building and cannot be dried in place.
Sewage backups. Category three regardless of volume, and treated as contaminated from the first hour.
Coastal secondary damage. A small unnoticed leak on the Peninsula never fully dries, because the marine layer keeps indoor humidity high. What began as a plumbing repair becomes mold remediation six weeks later.
Call us and we are typically on site within two to three hours, anywhere from Aptos to Carmel Valley.
Water restoration work follows IICRC Water Damage Restoration Technician (WRT) standards. That is what governs how a loss is categorized, how affected materials are handled, and when a structure can properly be called dry.
Category three losses, meaning floodwater and sewage, change what can be saved and what has to leave the building. Porous materials that have absorbed contaminated water are removed rather than dried, and disposal follows the waste rules of the county the property sits in, since permitting on the Monterey Bay Area is handled at county level rather than statewide.
Separately from water work, Remedy is registered with the California Department of Public Health as a Trauma Scene Waste Management Practitioner, TSW #711, under the Medical Waste Management Act. That registration covers trauma and biohazard scenes rather than ordinary water losses, and it requires a standing relationship with a registered medical waste transporter or permitted facility, so that waste is tracked to a licensed endpoint.
To be straightforward about it: we do not bill your insurance company directly. You pay us, and you claim it back.
What we do is make that claim as easy as possible to win. We document the loss the way an adjuster needs to see it, with dated photographs, moisture readings from the first visit through to clearance, a written scope of work and itemized costs. We also speak to your carrier directly when they have questions, so you are not left translating between two parties who use different vocabulary.
Most disputed claims fail on evidence rather than on entitlement, and that evidence is gathered in the first few hours.
We work a 40-mile radius from Watsonville, covering 16 communities across Santa Cruz, Monterey and San Benito counties. Typical arrival is two to three hours anywhere in that area.
Sensitive cleanup requires more than equipment. You need a team that communicates clearly, protects your privacy, and follows proven safety protocols from the first call through completion.
Need help now? Call 831-216-8283
Established procedures guide every cleanup.
We explain the next step before work begins.
Your privacy and dignity stay protected.
Reach a real specialist day or night.
It's important to act quickly. First, if safe to do so, shut off the water source to prevent further damage. Then, contact us immediately for a rapid response. We’ll begin the cleanup process and assess the damage to minimize further risks, such as mold growth.
We offer 24/7 emergency services, meaning we can respond to your water damage situation at any time of day or night. Our team is trained and ready to handle urgent water damage cleanup and restoration.
In many cases, insurance policies cover water damage cleanup, depending on the source of the damage. Our team can help you navigate the claims process and work directly with your insurance provider to ensure proper coverage.
Our process involves several key steps: assessing the damage, water extraction, drying and dehumidifying the affected areas, and restoring any damaged materials. We ensure your property is fully restored, safe, and free of lingering moisture.
No. We do not bill carriers directly — you pay us, and you claim it back. What we provide is the evidence an adjuster needs to approve the claim: dated photographs, moisture readings from the first visit through to clearance, a written scope of work and itemized costs. We also speak to your carrier directly when they have questions.
No. Floodwater and sewage are category three from the moment they enter a building. Porous materials that have absorbed that water are removed rather than dried, and disposal follows the waste rules of the county the property sits in. A clean supply-line leak caught early is a different job with a very different cost.
We work a 40-mile radius from Watsonville, covering 16 communities across Santa Cruz, Monterey and San Benito counties, from Aptos down to Carmel Valley. Typical arrival is two to three hours anywhere in that area.
It's important to act quickly. First, if safe to do so, shut off the water source to prevent further damage. Then, contact us immediately for a rapid response. We’ll begin the cleanup process and assess the damage to minimize further risks, such as mold growth.
We offer 24/7 emergency services, meaning we can respond to your water damage situation at any time of day or night. Our team is trained and ready to handle urgent water damage cleanup and restoration.
In many cases, insurance policies cover water damage cleanup, depending on the source of the damage. Our team can help you navigate the claims process and work directly with your insurance provider to ensure proper coverage.
Our process involves several key steps: assessing the damage, water extraction, drying and dehumidifying the affected areas, and restoring any damaged materials. We ensure your property is fully restored, safe, and free of lingering moisture.
No. We do not bill carriers directly — you pay us, and you claim it back. What we provide is the evidence an adjuster needs to approve the claim: dated photographs, moisture readings from the first visit through to clearance, a written scope of work and itemized costs. We also speak to your carrier directly when they have questions.
No. Floodwater and sewage are category three from the moment they enter a building. Porous materials that have absorbed that water are removed rather than dried, and disposal follows the waste rules of the county the property sits in. A clean supply-line leak caught early is a different job with a very different cost.
We work a 40-mile radius from Watsonville, covering 16 communities across Santa Cruz, Monterey and San Benito counties, from Aptos down to Carmel Valley. Typical arrival is two to three hours anywhere in that area.
For immediate help, call now. Prefer a callback? Share the essentials and a local specialist will contact you.
Only the essentials to get started.
A local specialist will call to confirm the next step.
Your information stays private. View our Privacy Policy.
