Crime scene cleanup removes blood, fluids and other biohazards after a crime, once police release the scene. Remedy Restoration is CDPH-registered (TSW #711), works 24/7 across the Monterey Bay Area and documents every job for insurance and the California Victim Compensation Board.
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Need help immediately? Call 831-216-8283
Remedy Restoration provides crime scene cleanup across a 40-mile radius of Watsonville, covering 15 cities in Santa Cruz, Monterey and San Benito counties. Law enforcement investigates a scene and then releases the property — but no agency cleans it. That falls to the owner or the family, and it is regulated work: we hold California Department of Public Health registration as a Trauma Scene Waste Management Practitioner, TSW #711, which is what permits a company to commercially remove blood and other potentially infectious material. Typical arrival is two to three hours, and we work in unmarked vehicles.
The moment that surprises most people is the handover. Investigators photograph, collect and document, and then the scene is released — as it is. Police, the sheriff’s office and the coroner do not clean, and there is no public service that arrives afterwards.
Blood and bodily fluids, which travel further than they appear to, soaking through flooring into subfloor and down into wall cavities.
Fingerprint powder, luminol and evidence-processing chemicals, which stain and spread through a property when cleaned incorrectly.
Tear gas or pepper spray residue after a barricade or forced entry, which settles into soft furnishings and HVAC systems and keeps reactivating for weeks.
We also handle the structural side of a forced entry, so a family is not left with a door or window that will not close on the night it happened.
We wait for clearance from law enforcement before entering, then work to this sequence.
We map how far material has spread, including where it is not visible. Subfloor, wall voids and HVAC returns are checked as a matter of course rather than on suspicion.
The affected area is sealed off before work starts so nothing is carried into the rest of the property.
Porous material that has absorbed biological matter is removed rather than cleaned — carpet, subfloor, drywall, upholstery. Cleaning the surface of something that has soaked through only hides it.
Hard surfaces are cleaned and treated with hospital-grade disinfectant. Fingerprint powder and processing chemicals are removed with methods that lift them rather than smear them.
Odor is a symptom of material still present. We treat the source first, then the air.
Waste leaves under our TSW registration, tracked to a permitted facility, with paperwork you can give an insurer.
We rebuild what came out, so the room is usable again rather than stripped.
Our technicians are trained in bloodborne pathogens safety and work in full personal protective equipment: respirators, suits, gloves and eye protection. We only start once the crime scene investigation is finished and the property is released, and all waste is handled under our CDPH trauma scene waste registration (TSW #711).
Cleanup is only half the job. Blood and fluids can soak into carpet pad, subfloor and drywall, so the property damage often goes deeper than it looks.
Our restoration process removes every affected material and leaves the room clean, safe and ready for repairs. We also sort personal belongings with care. Items that can be safely cleaned are returned to the family, and nothing is thrown away without your approval.
When we finish, the space is decontaminated and odor-free. We serve families, landlords and businesses in Salinas, Monterey, Seaside, Watsonville and nearby cities. See also death and suicide cleanup and odor removal.
When a crime, injury or death happens in a car, truck or RV, blood and fluids soak into seats, carpet, headliners and air vents. A car wash or detailer cannot make it safe.
We remove contaminated upholstery, carpet and padding where needed, clean and disinfect every surface, and treat the cabin and ventilation system for odor. You get photos and disposal records for your insurer or the auto shop.
If the crime happened in a vehicle, the California Victim Compensation Board can reimburse up to $1,709 for cleanup done by a CDPH-registered practitioner like Remedy Restoration (TSW #711). Learn more in our insurance and CalVCB guide.
Remedy is registered with the California Department of Public Health as a Trauma Scene Waste Management Practitioner, TSW #711, under the Medical Waste Management Act. That registration is what legally permits a company to commercially remove blood and other potentially infectious material from a scene, and it obliges the holder to maintain a standing relationship with a registered medical waste transporter or permitted facility.
In practice that means what leaves your property is tracked to a licensed endpoint rather than a dumpster, and you get documentation proving it.
Trauma Scene Waste Management Practitioner under the Medical Waste Management Act.
If you are calling around, ask every company for their TSW registration number and check it against the state registry. General cleaning companies cannot lawfully do this work. It is the fastest way to tell a real operator from a cheap quote.
We do not bill your insurance company directly. You pay us, and you claim it back — and we make that claim as easy as possible to win, with dated photographs, a written scope of work, itemized costs and the disposal documentation carriers ask for. We speak to adjusters directly rather than leaving you to translate.
Most homeowner and commercial property policies cover this type of cleanup. There is also a second route that many families are never told about: the California Victim Compensation Board can reimburse the cleanup for eligible direct victims and for derivative victims — family members and loved ones of a victim. It exists precisely so that families are not left paying for the aftermath of a crime committed against them. We can point you to the application and supply the documentation it requires.
We work a 40-mile radius from Watsonville, covering 15 communities across Santa Cruz, Monterey and San Benito counties. Typical arrival is two to three hours anywhere in that area.
Any time, day or night.
Sensitive cleanup requires more than equipment. You need a team that communicates clearly, protects your privacy, and follows proven safety protocols from the first call through completion.
Need help now? Call 831-216-8283
Established procedures guide every cleanup.
We explain the next step before work begins.
Your privacy and dignity stay protected.
Reach a real specialist day or night.
Quick answers about crime scene cleanup, timing and costs. Still have a question? Call us any time, day or night.
Crime scenes often involve hazardous materials like blood, bodily fluids, and other biological contaminants. Professional cleanup is essential to safely remove these dangerous substances, comply with health and safety regulations, and ensure your property is restored to a habitable condition.
Our team is available 24/7 and can respond quickly to these situations, typically within hours. We understand the sensitive nature of these incidents and are committed to providing fast, discreet, and effective services.
Yes, Remedy Restoration works with most insurance companies to cover the cost of the cleanup. We can help guide you through the claims process and ensure that all required documentation is submitted for coverage.
Yes, confidentiality is a top priority on every job. Our team works discreetly and professionally, ensuring that all details of the situation remain confidential and your privacy is respected.
No. Law enforcement and the coroner investigate, document and remove what they need for the case, then release the property. Cleaning is the responsibility of the property owner or the family, which is a difficult thing to learn at the worst possible moment. It is also why calling a registered practitioner early matters — the longer biological material sits, the further it travels.
Usually the same day. We are typically on site within two to three hours of your call anywhere in our service area, and we will wait for clearance from investigators if it has not yet been given. There is no benefit in waiting once the scene is released.
No. We arrive in unmarked vehicles and our crews do not discuss the job on site. For a crime scene in a residential street or a workplace, discretion is usually the first thing people ask about, and it is treated as part of the work rather than an extra.
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