Remedy Restoration provides crime scene cleanup across a 40-mile radius of Watsonville, covering 16 cities in Santa Cruz, Monterey and San Benito counties. Law enforcement investigates a scene and then releases the property — but no agency cleans it. That falls to the owner or the family, and it is regulated work: we hold California Department of Public Health registration as a Trauma Scene Waste Management Practitioner, TSW #711, which is what permits a company to commercially remove blood and other potentially infectious material. Typical arrival is two to three hours, and we work in unmarked vehicles.
The moment that surprises most people is the handover. Investigators photograph, collect and document, and then the scene is released — as it is. Police, the sheriff’s office and the coroner do not clean, and there is no public service that arrives afterwards.
What is usually left behind falls into three categories.
We also handle the structural side of a forced entry, so a family is not left with a door or window that will not close on the night it happened.
We wait for clearance from law enforcement before entering, then work to this sequence.
Remedy is registered with the California Department of Public Health as a Trauma Scene Waste Management Practitioner, TSW #711, under the Medical Waste Management Act. That registration is what legally permits a company to commercially remove blood and other potentially infectious material from a scene, and it obliges the holder to maintain a standing relationship with a registered medical waste transporter or permitted facility.
In practice that means what leaves your property is tracked to a licensed endpoint rather than a dumpster, and you get documentation proving it.
If you are calling around, ask every company for their TSW registration number and check it against the state registry. General cleaning companies cannot lawfully do this work. It is the fastest way to tell a real operator from a cheap quote.
We do not bill your insurance company directly. You pay us, and you claim it back — and we make that claim as easy as possible to win, with dated photographs, a written scope of work, itemized costs and the disposal documentation carriers ask for. We speak to adjusters directly rather than leaving you to translate.
Most homeowner and commercial property policies cover crime scene cleanup. There is also a second route that many families are never told about: the California Victim Compensation Board can reimburse crime scene cleanup for eligible direct victims and for derivative victims — family members and loved ones of a victim. It exists precisely so that families are not left paying for the aftermath of a crime committed against them. We can point you to the application and supply the documentation it requires.
We work a 40-mile radius from Watsonville, covering 16 communities across Santa Cruz, Monterey and San Benito counties. Typical arrival is two to three hours anywhere in that area.
Experience unparalleled professionalism, compassion, and efficiency as we restore your property and peace of mind. Explore why Remedy Restoration is the top choice for comprehensive cleanup and restoration services in and around California’s Monterey Bay Area.
With over seven years in the field, our certified team can handle even the most complex biohazard cleanup projects.
Emergencies don’t wait, and neither do we. Our team is always here to provide reliable service when you need it most.
Fully licensed, insured, and trained, we ensure every project meets the highest safety and compliance standards.
We approach every situation with empathy and respect, so our clients feel supported throughout the entire process.
Crime scenes often involve hazardous materials like blood, bodily fluids, and other biological contaminants. Professional cleanup is essential to safely remove these dangerous substances, comply with health and safety regulations, and ensure your property is restored to a habitable condition.
Our team is available 24/7 and can respond quickly to crime scene cleanup situations, typically within hours. We understand the sensitive nature of these incidents and are committed to providing fast, discreet, and effective services.
Yes, Remedy Restoration works with most insurance companies to cover the cost of crime scene cleanup. We can help guide you through the claims process and ensure that all required documentation is submitted for coverage.
Yes, confidentiality is a top priority during crime scene cleanup. Our team works discreetly and professionally, ensuring that all details of the situation remain confidential and your privacy is respected.
No. Law enforcement and the coroner investigate, document and remove what they need for the case, then release the property. Cleaning is the responsibility of the property owner or the family, which is a difficult thing to learn at the worst possible moment. It is also why calling a registered practitioner early matters — the longer biological material sits, the further it travels.
Usually the same day. We are typically on site within two to three hours of your call anywhere in our service area, and we will wait for clearance from investigators if it has not yet been given. There is no benefit in waiting once the scene is released.
No. We arrive in unmarked vehicles and our crews do not discuss the job on site. For a crime scene in a residential street or a workplace, discretion is usually the first thing people ask about, and it is treated as part of the work rather than an extra.
Crime scenes often involve hazardous materials like blood, bodily fluids, and other biological contaminants. Professional cleanup is essential to safely remove these dangerous substances, comply with health and safety regulations, and ensure your property is restored to a habitable condition.
Our team is available 24/7 and can respond quickly to crime scene cleanup situations, typically within hours. We understand the sensitive nature of these incidents and are committed to providing fast, discreet, and effective services.
Yes, Remedy Restoration works with most insurance companies to cover the cost of crime scene cleanup. We can help guide you through the claims process and ensure that all required documentation is submitted for coverage.
Yes, confidentiality is a top priority during crime scene cleanup. Our team works discreetly and professionally, ensuring that all details of the situation remain confidential and your privacy is respected.
No. Law enforcement and the coroner investigate, document and remove what they need for the case, then release the property. Cleaning is the responsibility of the property owner or the family, which is a difficult thing to learn at the worst possible moment. It is also why calling a registered practitioner early matters — the longer biological material sits, the further it travels.
Usually the same day. We are typically on site within two to three hours of your call anywhere in our service area, and we will wait for clearance from investigators if it has not yet been given. There is no benefit in waiting once the scene is released.
No. We arrive in unmarked vehicles and our crews do not discuss the job on site. For a crime scene in a residential street or a workplace, discretion is usually the first thing people ask about, and it is treated as part of the work rather than an extra.
Reach out to our team at Remedy Restoration for reliable and compassionate crime scene cleanup services. We’re here to provide prompt, thorough, and discreet cleanup to restore your property to a safe, clean condition.
