Remedy Restoration provides hoarding cleanup across a 40-mile radius of Watsonville, covering 16 cities in Santa Cruz, Monterey and San Benito counties. Hoarding work is rarely just clearing. Heavily affected homes commonly involve animal waste, spoiled food, mold and sometimes human waste, which is why this is handled under our California Department of Public Health registration as a Trauma Scene Waste Management Practitioner, TSW #711, rather than as a junk-removal job. We work at a pace the person living there can manage, and nothing leaves the property without agreement.
Almost nobody calls about hoarding on a normal Tuesday. There is usually a trigger, and it tends to be one of these.
Each of those has a different deadline and a different set of feelings attached, and they need to be handled differently. A code deadline is a schedule problem. A family intervention is not.
Hoarding is a recognized mental health condition, not a housekeeping failure, and forced clear-outs have a poor track record: homes that are emptied against the owner’s wishes very often refill. We work the other way.
What we will not do is shame anyone, or pretend a job is smaller than it is to win it.
Where a hoarded property involves human or animal waste, sharps, or other potentially infectious material, that portion of the work falls under California’s Medical Waste Management Act. Remedy is registered with the California Department of Public Health as a Trauma Scene Waste Management Practitioner, TSW #711, which is what permits a company to commercially remove that material and requires it to be tracked to a permitted facility.
The rest — and it is usually most of the volume — is ordinary bulk waste, which goes to the appropriate facility in the county the property sits in. You get documentation for both, which matters when a code enforcement officer, a landlord or an estate needs proof the work was done properly.
We do not bill your insurance company directly. You pay us and claim back what is covered.
Be aware that standard homeowner policies often do not cover hoarding cleanup on its own, because it is treated as a maintenance issue rather than a sudden loss. Where there is an insurable event underneath it — a burst pipe, a sewage backup, fire damage — that part usually is covered, and we document it separately so the claimable portion is clearly separated from the rest. We would rather tell you that up front than let you find out at claim time.
You get a written scope and cost before work starts, and if the job turns out to be smaller than the walkthrough suggested, the price comes down.
We work a 40-mile radius from Watsonville, covering 16 communities across Santa Cruz, Monterey and San Benito counties. Most hoarding projects are scheduled rather than emergencies, but we can usually be on site for an assessment the same day.
Experience unparalleled professionalism, compassion, and efficiency as we restore your property and peace of mind. Explore why Remedy Restoration is the top choice for comprehensive cleanup and restoration services in and around the Monterey Bay Area.
With over seven years in the field, our certified team can handle even the most complex biohazard cleanup projects.
Emergencies don’t wait, and neither do we. Our team is always here to provide reliable service when you need it most.
Fully licensed, insured, and trained, we ensure every project meets the highest safety and compliance standards.
We approach every situation with empathy and respect, so our clients feel supported throughout the entire process.
Our team works closely with property owners or family members to help assess which items should be kept, discarded, or donated. We ensure sensitive and important items are handled with great care, and we can also assist with organizing and sorting belongings during the cleanup process.
Yes, our hoarding cleanup services are completely confidential. We understand the sensitive nature of hoarding situations and provide discreet, respectful service to protect the privacy of those involved.
Yes, we handle biohazards that may arise during hoarding cleanup, such as mold, animal waste, food waste, and other contaminants. Our team follows strict protocols to safely remove and sanitize biohazardous materials, ensuring the property is completely safe for habitation.
Yes, we address pest infestations that may occur as a result of hoarding, including rodents, insects, and other pests. Our team works to remove the pests and ensure the area is treated to prevent further infestation, restoring the property to a clean, pest-free condition.
Not without your agreement. We sort into keep, donate, discard and undecided, and you decide which pile things go in. Undecided is allowed to stay undecided. The only exception is material that is genuinely hazardous — rotting food, soiled bedding, contaminated items — and we will explain why before it goes.
Yes, and it usually goes better when we do. Hoarding cleanup that is coordinated with whoever is already supporting the person tends to hold, where a forced clear-out often does not. Tell us who is involved and we will work to what has already been agreed rather than around it.
It depends on volume, how much biohazard is present, and how much can be handled in a day. Anyone quoting a firm price without seeing the property is guessing. We do a walkthrough and give you a written scope and cost before work starts, and the price does not move afterwards unless the scope does.
Our team works closely with property owners or family members to help assess which items should be kept, discarded, or donated. We ensure sensitive and important items are handled with great care, and we can also assist with organizing and sorting belongings during the cleanup process.
Yes, our hoarding cleanup services are completely confidential. We understand the sensitive nature of hoarding situations and provide discreet, respectful service to protect the privacy of those involved.
Yes, we handle biohazards that may arise during hoarding cleanup, such as mold, animal waste, food waste, and other contaminants. Our team follows strict protocols to safely remove and sanitize biohazardous materials, ensuring the property is completely safe for habitation.
Yes, we address pest infestations that may occur as a result of hoarding, including rodents, insects, and other pests. Our team works to remove the pests and ensure the area is treated to prevent further infestation, restoring the property to a clean, pest-free condition.
Not without your agreement. We sort into keep, donate, discard and undecided, and you decide which pile things go in. Undecided is allowed to stay undecided. The only exception is material that is genuinely hazardous — rotting food, soiled bedding, contaminated items — and we will explain why before it goes.
Yes, and it usually goes better when we do. Hoarding cleanup that is coordinated with whoever is already supporting the person tends to hold, where a forced clear-out often does not. Tell us who is involved and we will work to what has already been agreed rather than around it.
It depends on volume, how much biohazard is present, and how much can be handled in a day. Anyone quoting a firm price without seeing the property is guessing. We do a walkthrough and give you a written scope and cost before work starts, and the price does not move afterwards unless the scope does.
If you or a loved one is struggling with hoarding, Remedy Restoration is here to help. Contact us today to discuss our professional hoarding cleanup services and take the first step toward restoring a safe, healthy living environment.
